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Quality, Service, Experience

  • We offer High Quality Products that are designed with attention to detail, functionality, comfort, sensibility and which look totally awesome. In addition we are very aware of the ecological, environmental and humanitarian aspect of the production line, and all of our brands live up to the highest standards, carrying out frequent quality controls monitored by themselves, often on-site.
  • We believe that Excellent Customer Service is essential for maintaining a good relationship with our customers, which is why we provide the best accessibility to our support team via live-chat or mail, always with a smile!
  • We want to make sure that you have a Great Shopping Experience, which we aim to achieve through a constantly innovating and a very userfriendly website. Your suggestions are always welcome. If you experience any kind of problems, just let us know and we will solve it asap. 

Happy Checkout Experience

EMILEA puts a smile on your face! 

This is what we do to get the checkout experience just right:

  • You get a great overview at any time with all important details of your selected items.
  • We mention the remaining amount to get a free delivery and your savings if applicable. 
  • We offer last-minute suggestions for your order, in case you have forgotten something.
  • Luxurious gift wrapping is available for free. Just click the lovely gift icon next to the appropriate items. (not applicable during sales period)
  • You can leave a personal message for the recipient of your gift. It will be handwritten on a cute EMILEA card.
  • When we receive your order we handle and ship it within 24 working hours. We even pack your order the same day if it is placed before 13h00.
  • Your account is only charged when the order is ready to be shipped (EU consumer law).
  • You are not charged extra for any type of payment, e.g. Visa, Mastercard, Maestro or American Express.

Do you need further help during your checkout? We answer asap via live chat and e-mail, sometimes even outside set hours! For e-mail we guarantee you a response within 24 hours.

Secure online shopping with BeCommerce!Certified Happy Shopping
Free, Fast & Insured DeliveryFree, Fast & Insured Delivery
14 Day Returns14 Day Returns
Secured with SSLSecured with SSL
Consumer ProtectionConsumer Protection

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