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Ordering is pretty easy!

Just shop around and click on the items you fancy, select the appropriate size and add them to your shopping bag.

By clicking on your personal shopping bag, you get a quick overview of the added items. It is possible to change the content of your bag at any time.

To complete your order, go to checkout. You will be asked to fill in a few details in order to continue.
If you already have an EMILEA account, simply login and your personal data will be filled automatically. Please double check your details.

We always mention how much you should add to qualify for a free delivery. There is also a last-minute suggestion to tempt you!

Once you have completed the checkout, you will receive an order confirmation mail. It contains your order number and details of the ordered items.

Acceptance of your order takes place when we send you a shipping confirmation mail. It confirms that the ordered items have been dispatched, containing a “track-and-trace” number. We only process the payment when shipping your order. A shipped order can no longer be changed or cancelled, but it can be returned. 

Your parcel is now on its way to you!

Safe and Secure Payment

EMILEA accepts payment via credit/debit card: Visa, Mastercard, Maestro, American Express or you can choose to pay via an online banking system that is suitable for your country.

For online banking in Belgium, you can click 'sofort' at checkout and you will get a list of all possible banks: AXA, ING, BNP Paribas, Belfius, KBC, CBC and more. For Germany you can pay via GIROPay and for The Netherlands you can pay via IDeal. 

If you would like to pay via bancontact/mistercash, this is also an opportunity if you have a digipass (card reader).

Are the above payment methods not suitable for you or do you simply prefer to pay via bank transfer? We can process your order with 1 click and you will get all our necessary details via e-mail. Please note: payments should be done within 7 days, if we do not receive a payment within this period we have the right to cancel the order. Contact us via e-mail to pay via bank transfer.

We take your payment very seriously and guarantee you that our payment methods are 100% safe and secure, so you can shop online with a relieved heart. If you have any doubts about the payment, please contact us.

Good to know:

  • The total cost of your order is the price of the items plus delivery charges, if applicable, as set out in Delivery Options and will be confirmed before you click on the 'submit order' button.
  • Payment is due prior to delivery. For payments via credit card, we process the payment when the order is handled and shipped. For payments via bank transfer, we handle an ship the order as soon as the payment is received.
  • Credit card payments & online banking payments are processed by the secure payment provider Adyen. Our payment methods are instant. For more information about Adyen, please visit 
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